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The Office of Information Technology

Our expert staff are here to help.

  • List of Instructional Technologies for Fall 2021
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Contact Us

Office of Information Technology
IT Support Center
(240) 895-4357
Monday – Friday
8:00 am – 5:00 pm

Submit a Support Ticket
The Office of Information Technology / Technology Resources / Staff Resources to Work Remotely

Staff Resources to Work Remotely

Information Updated Daily

Note: Many documents are shared via Google Drive and will require your SMCM username and password for access.

Resources to Work Remotely

Adobe Creative Cloud Desktop Apps

As a result of campus closure, student access to Adobe Creative Cloud in labs and classrooms is not available. Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely. Please follow the instructions to enable access to Creative Cloud Desktop Apps on your personal device.

Cognos Reporting

Do you need to create or access reports while teleworking?  Please click on the links below:

  • Cognos Report Writer Basics
  • Cognos Reporting – Show Only Summary
  • Cognos Connection User Guide
  • Create a Desktop Shortcut for Cognos
  • Creating Mailing Labels

Jenzabar CX Client (CARS)

If you need to access the CARS system while working remotely.  Please click the link below:Using the CARS Remote Website

Remote Desktop

Need to access information on your desktop at the office? You will need to contact OIT to make sure that your desktop is setup for remote desktop.   For additional information please click on link below:Using a Remote Desktop Connection

Virtual private network (VPN)

Some applications require an extra level of security when used from off campus. In order to access these resources from home you will have to install the Pulse Secure VPN client on your personal computer. The directions to install the Pulse Secure VPN client on both Windows and macOS can be found here:Windows 10

macOS

Zoom Video Conferencing

SMCM has an institutional license to Zoom. Students have a basic license while faculty and staff have access to a pro level license. Use our institutional Zoom page (smcm.zoom.us) to login with your SMCM credentials.

  • Logging into Zoom
  • Zoom Etiquette and Best Practices
  • Delegating Scheduling in Zoom
  • Getting Started with Zoom
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  • Zoom 101: Breakout Rooms
  • Zoom 101: Polling (In-meeting)
  • Zoom 101: Manage Participants (In-depth)
  • How to use Breakout Rooms
  • Comprehensive Guide to Educating Through Zoom
  • How to use Waiting Rooms to Manage Office Hours & Drop-In Visitor Times
  • Viewing the Zoom Version Number

 

 

Time and Attendance

Employee – please complete the applicable temporary “fill in” timesheet. Submit a copy to your supervisor and to the Office of Human Resources at humanresources@smcm.edu.

  • Exempt Monthly Leave Report
  • Staff Time Sheet

Supervisors – please review each employee timesheets as they are submitted to you. Please email the office of human resources at humanresources@smcm.edu with your approval.

Please note: Original signatures will be obtained when employees return to work.

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